How to win over more clients for free!
This week’s a two-fer…Â
#1) Call your customer back. This may seem like a silly and obvious suggestion, but you’d be surprised how many businesses lose excellent clients because of the simple fact that they never make that effort to return a potential client’s first call. It may be out of fear of rejection or just a simple miscommunication between you and your office staff, but whatever the reason get things fixed and take action! It may be the difference between growing your business and going out of business.Â
#2) Call your vendor back. Just because you are the client instead of the seller, doesn’t mean you can take liberties. Treating your vendor with the same courtesy you would a client ensures a good ongoing business relationship. You may even start to receive referrals from your vendors as well! Â