How often have you tried to talk to a customer service representative about a challenge you are having with something you purchased, only to discover that they aren’t located in this country and can’t help you with your problem?
Getting timely and effective service attention is the cornerstone of GTE, Inc. and it is why the company has been thriving for nearly 20 years. At GTE, Inc., the customer relationship doesn’t end with the sale.
GTE, Inc. is an Asheville-based business that offers same-day service and repair on food equipment and water filtration systems. Whether you run a large or small restaurant, a grocery store or convenience store, a bakery or a deli having problems with that one piece of indispensible equipment during the busiest part of the day or you are a homeowner having problems with a water filtration device, GTE, Inc. is ready to help.
Owner George Eakett and his staff live, work and play in Western North Carolina and they are only minutes away from solving your problem, not a continent away. In addition to offering same-day service and repair in 19 counties in Western North Carolina, GTE, Inc. also represents Hobart Corporation for retail equipment sales in 19 counties in North Georgia and 10 in Western South Carolina.
“We are a local Asheville business representing international companies,” says Eakett, who has been in the food service sales and repair industry since 1973. “GTE, Inc. has been in Asheville for almost 20 years serving the food retail and food service industry. With the recent addition of Kinetico water systems we can now bring quality equipment and service to the residential market.”
GTE, Inc. sells new and reconditioned weighing equipment, wrapping equipment, mixers, refrigeration, slicers and more to retail supermarkets, delis, bakeries and convenience stores. They recently expanded their services to include Kinetico residential and commercial water systems for your home or business. Kinetico is the leader in water purification, which is evidenced by their 10-year warranty on Kinetico residential systems.
GTE, Inc.’s Kinetico Water Purification systems use no electricity and remove 99.9% of bacteria, viruses and chlorine from your water. Kinetico reverse osmosis water systems also help keep the environment healthy by helping you reduce your dependence on bottled water. Making PURE water in your home or business from your existing water supply helps reduce the massive amounts of plastic bottles that are clogging our landfills, lakes, and streams and spoiling our beautiful landscape.
About the only thing that Eakett believes in more than the quality of the equipment he sells like Hobart, Vulcan, Traulsen, Berkel, Wolf and Hoshizaki is the knowledge and professionalism of his repair technicians.
“We have some of the best-trained service techs in the business,” Eakett says, “I am proud to say they are also, above all else, honest. You may be the most knowledgeable technician in the business but if you are dishonest you won’t represent GTE, Inc. We protect our customers with a warranty on all the work we do because we do make mistakes. But the only way to protect your customer from a dishonest technician is to make sure he doesn’t work for you. ”
In addition to GTE, Inc.’s experienced service technicians, Eakett has established a state-of-the-art parts distribution network. This gives GTE, Inc.’s service professionals the ability to get the parts you need as fast as possible. GTE, Inc.’s professionals can then get to work getting you back in business.
To learn more about how GTE, Inc. can help you improve your water or the performance of your food equipment, visit www.gteinc.com or call 828-654-9005.
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